The following guidelines have been provided to support Cyberogue Corp’s use of company websites in order to effectively use these forums and follow federal, state, local, and commercial rules and policies.

In addition to this document, employees contributing to the Cyberogue Corp and/or company’s websites are subject to the rules outlined in the Americans with Disabilities Act of 1990 (amended 2008) (ADA), Section 504 of the Rehabilitation Act (1973) and Title II of the ADA.

All ethical expectations set forth in the “Code of Ethics and the Principles of Professional Conduct of the ANY Profession” apply.

ADA Compliance

Cyberogue Corp of Volusia County, Florida is committed to ensuring accessibility of its websites for applicants, clients, contractors, subcontractors, and members of the Company with disabilities. All pages on the Company website will conform to the W3C Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents of these guidelines.

The CEO or personnel’s designee is directed to establish procedures whereby applicants, clients, contractors, subcontractors, and members of the Company may present a complaint regarding a violation of the Americans with Disabilities Act of 1990 (amended 2008) (ADA), Section 504 of the Rehabilitation Act (1973) and Title II of the ADA related to the accessibility of any official company web presence which is developed by, maintained by, or offered through the Company or third party vendors and open sources.

Website Accessibility

With regard to the Cyberogue’s website and any official web presence which is developed by, maintained by, or offered through third party vendors and open sources, the Company is committed to compliance with the provisions of the Americans with Disabilities Act of 1990 (amended 2008) (ADA), Section 504 of the Rehabilitation Act (1973) and Title II of the ADA so that applicants, clients, contractors, subcontractors, and members of the Company with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any Company programs, services, and activities delivered online.

Cyberogue is actively working to increase the accessibility and usability of our website and in doing so endeavors to conform to WCAG 2.0 Level AA of the World Wide Web Consortium (W3C) and the Web Accessibility Initiative – Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content.

Standards Compliance

• Consistent Navigation
  • The main navigation menu is on the top of each page.
  • Website bread crumb links can be found above the content area of each page. 
  • The footer contains links to accessibility design aspects and ADA contact information.
• Increasing font size
  • To increase the font size of the entire site, use the browser controls 
  • In all modern browsers (i.e. Internet Explorer 8, Firefox, Safari) you can select View > Zoom or use the appropriate keyboard controls 
  • In older versions of Internet Explorer, select View > Text Size
• Images
  • Images used should convey meaning, and express that meaning in the Alt (Alternative) Text 
  • Content should be usable/accessible with images “off” (disabled)
  • If using a border around the image, color must be in high contrast for low vision or colorblind users
  • No “pop-up” images or advertising are allowed on company websites
• Videos
  • When using videos, there must be closed or open captioning 
  • There must be an audio description file if visuals are not described in narration or dialogue
  • Advanced settings: video should not automatically play, the “show title,” “enable fullscreen” and “enable privacy enhanced mode” should be on
  • Transcript of video is suggested
• Links
  • Link text should concisely define the destination of the link
  • If the link is to an outside site or document, it should open in a new tab

Portable Document Format (PDF)

• Some documents are produced in portable document format. To improve viewing these files, please download the latest version of Adobe Reader, which is available for free at the Adobe web site.

Website Accessibility Concerns, Complaints and Grievances

An applicants, clients, contractors, subcontractors, and members of the Company who wishes to submit a complaint or grievance regarding a violation of the Americans with Disabilities Act of 1990 (amended 2008) (ADA), Section 504 of the Rehabilitation Act (1973) and Title II of the ADA related to the accessibility of any official Company web presence that is developed by, maintained by, or offered through the Company, third party vendors and/or open sources may contact their company administrator, company webmaster or the Manager of Digital Media at the company level. The initial complaint or grievance should be made using Website Accessibility Complaint/Request Form, however, a verbal complaint or grievance may be made. When a company administrator or webmaster receives the information, they shall immediately inform the Supervisor of Digital Media for the Company.

The formal ADA non-compliance complaint should include the following:

• Name
• Address
• Description of the problem encountered
• Web address or location of the problem page
• Contact information in case more details are needed (email and phone number)

The complaint or grievance will be investigated by the Company’s Supervisor of Digital Media or another person designated by the Management. The applicants, clients, contractors, subcontractors, and members of the Company shall be contacted no later than five (5) working days following the date the Company’s Supervisor of Digital Media receives the information. The procedures to be followed are:

• An investigation of the complaint shall be completed within fifteen (15) working days.
• The investigator shall prepare a written report of the findings and conclusions within five (5) working days of the completion of the investigation.
• The investigator shall contact the Complainant upon conclusion of the investigation to discuss the findings and conclusions and actions to be taken as a result of the investigation.
• A record of each complaint and grievance shall be maintained at the Company’s Communications Department. The record shall include a copy of the complaint or grievance filed, report of findings from the investigation, and the disposition of the matter.

Website Accessibility Complaint Form